Friday, March 18, 2011

Reason #14

You couldn't get into an online program yesterday for several reasons.  First off, you were using an incorrect link.  Secondly, you didn't even know what your own username and password were.  Third, you didn't know which email you used to sign up.

You tried calling tech support but they had you on hold "forever." So you told me to handle it.  What, so *I* can stay on hold with tech support forever?

Look, you are one attorney which equals one caseload.  I work for you and another attorney which means I have two caseloads.  Your time is not more precious than mine.  If anything, I have less time to handle stupid shit than you do because I have more to work on.  Not to mention the matters you work on are less deadline-sensitive than the matters I work on.  And, when other assistants are out, like yesterday, or have overflow work, I'm always the go-to person for backup (because I'm awesome like that).  But that means I have even less time to go chasing username and passwords for shit you should know since it's yours.

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